Privacy Policy

DuoTyping sends no analytics, except one kind of count: unless you turn it off, the Mac and Windows apps send anonymous counts of which apps marks as you type work in, with none of your text (see “Anonymous app results”). When you check with your own key, your writing goes straight to your AI service and never reaches us; Translate is the exception, as it always runs on DuoTyping Engine. When you check with DuoTyping Engine, DuoTyping keeps what you check and the suggestions it got back, encrypted, to improve DuoTyping. What you check includes marks as you type, which in the Mac and Windows apps are on in every app they can mark, and in the browser extension on every secure site, until you turn them off, and send the paragraph you’re editing each time you pause. An account is needed for DuoTyping Engine, Translate and reports in every app, though a key of your own works without one in the Mac and Windows apps. It holds your writing profiles and drafts, from the web app and, while they sync, from the Mac app. This website counts visits without cookies, doesn’t keep what you try on it, and keeps what you send from its feedback page.

Your writing

• DuoTyping reads only this text: the text you select when you press the shortcut or choose Check or Rewrite, what you type or paste into Write and, while marks as you type are on, the text in the box you’re typing in.
• In the Mac and Windows apps, marks as you type are on once you choose which AI checks your writing, in every app whose text box DuoTyping can mark, until you switch them off in Settings › Apps (or, on Windows, the tray), turn them off in one app, or pause them. That includes people who had switched them on only in some apps in an earlier version of the Windows app: once they update, marks as you type are on in every app DuoTyping can mark, until they turn them off. In the browser extension, once you sign in, they run on every secure (https) site until you turn them off on a site, or pause them there for an hour, from the extension’s toolbar button, or turn them off everywhere in its settings. That includes people who used it only on the sites they switched on in an earlier version: once they update and allow the browser’s request to read every site, marks as you type run on every secure site except where they had turned them off. Each time you pause while typing, the paragraph you’re editing is sent to DuoTyping Engine or your own AI service, whichever you chose. With DuoTyping Engine, it gets marks in any language DuoTyping supports, with nothing to set; in any other language it comes back without marks. Text already in the box when you came to it is sent only if you choose Check Now.
• In the Windows app, marks as you type never read password fields, password managers or Windows’ sign-in prompts, and don’t run in web browsers, where the browser extension works instead; in the code editors, terminals, and banking and wallet apps on DuoTyping’s list; in Windows’ own Start menu, search, taskbar and emoji panel; or in apps running as administrator.
• In the Mac app, marks as you type never read password fields, password managers, Passwords, Keychain Access or macOS’s sign-in prompts, and don’t run in web browsers, where the browser extension works instead; in the code editors and terminals on DuoTyping’s list; or in banking, wallet and other finance apps.
• In the browser extension, marks as you type don’t run on plain http pages, in private windows, in password managers’ web vaults or on DuoTyping’s own account pages; on the code editors and terminals on DuoTyping’s list (vscode.dev, github.dev, GitHub Codespaces and Google Cloud Shell) or sites ending in .bank; or in fields a page asks writing assistants to stay out of, as code editors do. They never read password, card-number or one-time-code fields.
• The text being checked goes, with your writing profile and any custom instructions, to DuoTyping Engine or your own AI service, whichever you chose in Settings › Models or when you set DuoTyping up; the browser extension and the web app send it to DuoTyping Engine.
• With an AI service you connect on your own key in the Mac or Windows app, such as OpenAI or Anthropic, it goes from your computer straight to that service. No DuoTyping server sits in between, DuoTyping keeps nothing of it, and the service handles it under its own terms and privacy policy.
• Translate is the one exception: whichever AI checks your writing, what you translate always goes through DuoTyping’s server to DuoTyping Engine, and DuoTyping keeps it, encrypted, as it keeps checks (see “What DuoTyping keeps”).
• With DuoTyping Engine, it passes through DuoTyping’s server to the AI model that checks it, and DuoTyping keeps a copy of the check (see “What DuoTyping keeps” below).
• With DuoTyping Engine, spelling is checked too: each paragraph that marks as you type send in the Mac app, the browser extension and, from version 1.2, the Windows app, and each paragraph you write in Write in the Mac app and the web app, goes on its own to DuoTyping’s server for a spell check. Rules there mark mistakes in spelling and basic grammar, in English only: a paragraph in another language comes back unchecked. A spell check never reaches an AI model, and isn’t kept or sent anywhere else: its text is held only while it’s checked, and is never stored or written to a log. DuoTyping counts only that a spell check happened, how it went, which app sent it and how many marks it found. With a key of your own, no spell check is sent.
• A spell check goes with your account’s sign-in token. DuoTyping’s server uses it only to check the request and, with a scrambled form of your IP address that changes every day, to limit how many spell checks can be sent each minute; it stores neither.
• The apps keep no history of what you check. Drafts you keep in Write on a Mac or PC are saved on that computer, and on Windows they’re encrypted. Signed in to the Mac app, with Drafts on in Settings › Account, they’re saved to your account too, where Write in the web app shows them.
• Write, in the web app, saves each draft to your account as you write, so it’s there in any browser you sign in to. Until DuoTyping’s server has a change, that browser keeps it too. “Your account” below says how drafts are kept.

What DuoTyping keeps

• What: every check made with DuoTyping Engine, marks as you type included: the text and instructions sent, the suggestions or the error that came back, when, which AI model answered and how long it took. It’s linked to your account. Spell checks aren’t kept (see “Your writing”), though a paragraph that marks as you type also send to DuoTyping Engine is kept as part of that check.
• Why: to improve DuoTyping: to compare and choose AI models, to find and fix bad suggestions, and to tune how checks are asked. It isn’t used to train AI models, and it isn’t sold or shared.
• How it’s protected: each check is encrypted on DuoTyping’s server before it’s stored, with a key that server can use only to lock, never to unlock. Only the people who make DuoTyping can read kept checks, on their own computers. Kept checks are stored with Cloudflare.
• How long: until we delete them. Deleting your account doesn’t delete them: it unlinks them from you (see “Deleting it”).
• Other people in your text: what you check, including what marks as you type send from the apps you write in, may mention others, such as a reply to a colleague. It’s kept the same way, so check with your own key if you’d rather nothing you write reach us.
• Deleting it: we don’t delete kept checks. They’re unlinked from you only when your account is deleted, at the end of its 90-day wait, whether you delete it in the web app or by writing to support@duotyping.com. An unlinked check stays, encrypted, with nothing that links it to you or your computer, so we can’t find it for you again, and what you wrote in it stays as you wrote it, including anything it says about you or others. Restorable backups, and logs that could link it to you again, expire within 30 days.

Reports

• If you report a suggestion with Report… on its card, or tell DuoTyping that a check missed something with Missed something?, DuoTyping keeps your reason, what kind of suggestion it was and the app’s version and, for a check made with DuoTyping Engine, which check it was; never your text or your key. Reporting a spelling mark works the same way, as a report on a check made with DuoTyping Engine, and also keeps the name of the rule that made the mark.
• In the Mac app, when you report a suggestion from a check made with DuoTyping Engine, in the suggestions window or in Write, and pick Something else, you can type a note of up to 500 characters. It’s sent with the report and kept with it, encrypted as kept checks are (see “What DuoTyping keeps”). Deleting your account unlinks it from you with the report, and the note stays as you wrote it. No other report on a suggestion carries a note: not one from marks as you type, a rewrite, a translation or a spelling mark, nor any from the browser extension, the web app or the Windows app.
• Every report needs you to be signed in, a report on a check made with your own key too: it’s sent from your account and kept under it. Deleting your account unlinks your reports from you, as it does your kept checks.
• Report a Problem…, in the menu of the badge beside the text in the Mac and Windows apps, tells DuoTyping that marks as you type don’t work as they should in an app. It sends the app’s identifier and version, the version of macOS or Windows and its build, whether DuoTyping lists the app as tested, how far DuoTyping’s test of the app’s text box got and which step failed, if one did, whether DuoTyping writes fixes there by pasting, and the note you type, if any, which is encrypted as kept checks are. It needs you to be signed in and goes with your account’s sign-in token, which DuoTyping’s server uses only to check the request and to limit how many reports one account can send; nothing kept with the report says who sent it.

What stays on your computer

• Your settings (writing profiles, custom instructions, shortcuts and chosen model) are saved on your computer: in DuoTyping’s preferences on a Mac or PC, and in the browser’s own storage for the extension. Signed in to the Mac app, your writing profiles and languages sync through your account too (see “Your account”).
• If you turn off one of the rules behind spelling marks, with Turn off on a mark’s card, DuoTyping keeps the rule’s name with your settings, on your computer or in the browser for the extension, and never sends it. That rule’s marks are then hidden; spell checks still go as before.
• Signing out of the Mac app deletes everything it keeps on that Mac, your profiles, drafts, keys and settings included, and starts it afresh; it asks first, and says if anything hasn’t reached your account. What’s in your account comes back when you sign in again.
• Signing out of the Windows app stops DuoTyping Engine, Translate and reports on that PC until you sign in again; keys you bring, your settings and your drafts stay on it.
• Cloud API keys are stored in the macOS Keychain or, on Windows, encrypted for your user account; they’re used only to make a check, and are never shown again or sent to DuoTyping.
• To remove everything on a Mac, disconnect any AI service you connected, in Settings › Models, then delete DuoTyping, the folders ~/Library/Application Support/DuoTyping and ~/Library/Application Support/com.redevify.duotyping (your drafts), and the DuoTyping items in Keychain Access. On Windows, uninstalling DuoTyping removes its settings, keys and drafts. Removing the browser extension removes what it kept in the browser. None of this unlinks checks already kept on DuoTyping’s server from you; only deleting your account does (see “Deleting it”).

When DuoTyping goes online

• With DuoTyping Engine, which the browser extension and the web app always use, each check and each spell check (see “Your writing”) goes to DuoTyping’s server. So does everything you translate, whichever AI checks your writing.
• Unless you turn them off, the Mac and Windows apps also send anonymous app results to DuoTyping’s server once a day while you’re signed in, whichever AI checks your writing (see “Anonymous app results”).
• While you’re signed in, the Mac app and, from version 1.2, the Windows app also ask DuoTyping’s server for news about DuoTyping: new features, tips and notices about the service. Each asks soon after it starts, about once a day while it runs, and when you open Settings if its last answer is more than six hours old. The request carries your account’s sign-in token; the app’s version and, from Windows, whether it came from the Microsoft Store; the system’s version, such as macOS 15 or Windows 11, and which kind of processor it runs on; the app’s language; which kinds of messages it can show; and a tag naming the answer it last got. It carries nothing you wrote, and nothing is sent while you’re signed out.
• DuoTyping’s server uses the token only to check the request, to see your plan when a message is meant for some plans only, and, with a scrambled form of your IP address that changes every day, to limit how often one account or network can ask. It keeps no record of the request, beyond Cloudflare’s log of every request (below). The answer is saved on your computer with DuoTyping’s settings, so its messages show offline too, and which ones you’ve read stays there, never sent.
• If you sign in, you do it in your browser, and the app then talks to DuoTyping’s account server to stay signed in.
• The Mac app checks download.duotyping.com for updates, and downloads an update from there when you install one; you can turn automatic checks off in Settings › General. The Windows app and the browser extension update through the Microsoft Store and the browser’s extension store.
• An AI service you connect yourself is contacted only to check your text.
• Like any server you connect to, each of these sees your device’s IP address; “Your account” below says what signing in keeps of it.
• Cloudflare, which runs DuoTyping’s server, its account server and the web app, also keeps a log of each request to them for us: when it came, the web address it asked for, your IP address and the city and country Cloudflare places it in, and the browser or app that sent it, but never what you check or write. We use these logs only to find and fix faults and to keep DuoTyping secure, and Cloudflare deletes them after seven days.

Anonymous app results

• So DuoTyping can find and fix the apps where marks as you type don’t work, the Mac and Windows apps count, on your computer, how their test of each app’s text box went, and once a day send the counts from earlier days to DuoTyping’s server. It counts only while marks as you type are on, and sends whichever AI checks your writing. It’s on until you turn it off.
• For each app the test ran in, the counts hold: the app’s identifier, which is the name the system knows it by: on a Mac its bundle identifier, such as com.tinyspeck.slackmacgap, and on Windows a Microsoft Store app’s package name or a program’s file name like slack.exe, never a folder or a file path; the app’s version; the version of macOS or Windows and its build, such as macOS 15.1 and 24B83, or Windows 11 24H2 and 26100.2314; whether marks as you type work there and, if not, which step failed: reading the text, writing a fix back, following changes, or finding where the lines are on screen; how long the test took, for the text box and, where it got that far, for finding the lines, each the day’s median, rounded down to one of a few set ranges that many computers share, from under a millisecond to five seconds or more; where the test got that far, how DuoTyping finds the lines and writes a fix there, which on a Mac is through macOS’s accessibility features and on Windows through UI Automation and by pasting; and how many times that happened that day. The request also says which app sent it, DuoTyping for Mac or for Windows, and which version; from Windows, whether it came from the Microsoft Store; and the system’s version, such as macOS 15 or Windows 11, and which kind of processor it runs on.
• They never hold anything you wrote, a window’s title, a document’s name or a path, and nothing that names you, your account or your computer. As a check with DuoTyping Engine does, the request carries your account’s sign-in token; nothing is sent while you’re signed out. DuoTyping’s server uses the token only to check that the request is valid and to limit how often one account can send reports, and never stores it with the counts or writes it to a log. No cookie is sent, and a day’s counts are sent only once that day is over.
• Nothing is counted in an app where marks as you type don’t run (see “Your writing”), in an app you turned them off in or paused, in a password field, or before you choose which AI checks your writing.
• DuoTyping’s server writes the counts to Cloudflare’s Workers Analytics Engine, which keeps them for three months; nothing else keeps them. We use them only to find and fix apps where marks as you type don’t work, and don’t sell or share them. Like every request, the one that sends them reaches Cloudflare’s log, with your IP address, which Cloudflare deletes after seven days (see “When DuoTyping goes online”); DuoTyping’s server uses a scrambled form of that address, which changes every day, only to limit how many reports one network can send, and doesn’t store it with the counts.
• Counts waiting to be sent, while you’re signed out too, stay in DuoTyping’s settings on your computer for at most seven days.
• To stop it, turn off Share anonymous app results in Settings › About. That deletes the counts waiting to be sent, and nothing more is counted or sent until you turn it on again. Marks as you type keep working either way.

Trying DuoTyping on this website

• The home page lets you check a few sentences without an account. Only when you press Check or Rewrite, what’s in the box goes, with the kind of check, the tone you picked and the page’s language, to DuoTyping’s server, and from there to the company that runs the AI model, which doesn’t train its models on it.
• DuoTyping doesn’t keep it: the text and the suggestions are held only while the check runs, are never stored or written to a log, and aren’t among the kept checks above. DuoTyping counts only that a try happened, how it went, and the languages of the page and of the text.
• To keep the boxes for people, the page uses Cloudflare Turnstile, which checks your browser and, now and then, asks you to tick a box. It loads from Cloudflare only once you press Check or Rewrite, never with the page, and Cloudflare handles what it checks under its Turnstile privacy addendum. It sets no cookie on duotyping.com.
• Free tries are limited for each browser, and for each network, every day. To count a browser’s, the page makes a random number the first time you press Check or Rewrite, keeps it in your browser’s local storage, and sends it with each try. It isn’t a cookie, the site uses it only to count tries and messages (see “Sending feedback”), and clearing this site’s data in your browser deletes it; if your browser keeps nothing, as a private window may, your tries count by network alone. DuoTyping’s server keeps only a scrambled form of that number, and of your IP address, or of its IPv6 network, each changing every day, and deletes them after two days.

Sending feedback

• When you press Send on the feedback page, its form sends DuoTyping the topic you pick, your message, your setup if you include it (the app’s version, your system, the AI that checks your writing and, from a menu over another app, that app’s name, as your app put them in the page’s address) or where you use DuoTyping if you say, an email address if you give one for a reply, a screenshot if you add one, the docs page you came from and the page’s language.
• Each message is kept with Cloudflare, with the date it came and a reference, and none of it is written to a log. Only DuoTyping’s staff read messages, to answer you and to improve DuoTyping, and nothing in them is sold or shared. Messages, and the email addresses sent with them, aren’t deleted.
• Sending uses Cloudflare Turnstile and the random number that counts a browser’s tries (see “Trying DuoTyping on this website”), here to limit the messages a browser and a network send each day. DuoTyping’s server keeps only scrambled forms of that number and of your IP address, which change every day, and deletes them after two days; neither is kept with your message.

DuoTyping Engine

• It lets you check without a key of your own: free with an account, and more with the paid plan. Every app uses it only while you’re signed in. The Mac and Windows apps check your writing with it only once you choose it, when you set DuoTyping up or in Settings › Models, but always translate with it; the browser extension and the web app always use it.
• Each check goes from DuoTyping’s server to the company that runs the AI model, which doesn’t train its models on it. These services may run outside your country.
• DuoTyping never writes what you check to a log. Besides the kept checks above, DuoTyping keeps counts: how many checks and how many tokens, for your account.
• Daily counts for an account are kept for 90 days.

The browser extension

• When you add it, or update it from a version that worked only on the sites you switched on, your browser asks you to let it read and change your data on all websites. It uses that to run on every secure (https) site: there it reads only the text box you’re typing in and the text you select, and sends nothing until you sign in.
• On plain http pages, on the sites you turn off or pause, and on the code editors, terminals and .bank sites on DuoTyping’s list, it reads a page only when you right-click.
• It never reads password, card-number or one-time-code fields, private windows, the browser’s own pages, password managers’ web vaults or DuoTyping’s own account pages, not even when you right-click.
• It talks only to api.duotyping.com and account.duotyping.com, sends no analytics, and keeps its settings in your browser, among them the names of the sites you turned off or paused, which it never sends.

Your account

• Every app needs an account for DuoTyping Engine, Translate and reports, and a key of your own works without one in the Mac and Windows apps. If you sign in, the account holds your email address, how you sign in, your time zone, your writing profiles and drafts, your dictionary, your plan and your check counts. Checks you make with DuoTyping Engine while signed in are linked to it (see “What DuoTyping keeps”). It asks for no name, though a computer’s name, which Sign-in & devices shows, often includes one.
• Signed in to the Mac app, these sync through your account, each with its own switch in Settings › Account, on until you turn it off: your writing profiles, with their custom instructions, though which one is the default stays on each device; your languages; and your drafts, which Write in the web app shows. Turn a switch off and that kind stays on the Mac alone. The web app works on the account’s own copy.
• Your dictionary lists the words you add so spelling marks skip them, and that’s all it’s for: it never reaches an AI model, isn’t kept with checks, written to a log or used to improve DuoTyping, and DuoTyping’s staff don’t see it. Each device you’re signed in on keeps a copy, which hides those marks there and is deleted when you sign out. Its words stay until you remove them or the account is deleted, and Export My Data includes them.
• You sign in on account.duotyping.com with a 6-digit code we email you, sent through Cloudflare, or with Google, Apple or a passkey. The code works for 10 minutes, and we store it only in a scrambled form. The sign-in page uses Cloudflare Turnstile to tell people from bots, which checks your browser; it’s the only thing that page loads from anyone else.
• If you use Google or Apple, we ask it only for your email address, and keep the ID it uses for you and the address it gives us. From Apple we also keep a token, encrypted, so we can end the link at Apple when the account is deleted. If you hide your email from Apple, we only ever see the address Apple makes for you, and our emails reach you through Apple. Each handles your sign-in under its own privacy policy.
• What we receive from Google, your email address and the ID Google uses for you, is used only to sign you in and to show, on Security in the web app, which Google account is connected. We don’t sell it, share it, use it for advertising or use it to train AI models. It’s deleted when you disconnect Google or the account is deleted. DuoTyping’s use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
• A passkey stays on your device or in your password manager. We keep its public key, which can’t sign you in by itself, the kind of passkey it is, such as iCloud Keychain, when you added it and when you last used it, until you remove it or delete the account.
• To keep the account secure, each sign-in in a browser keeps when it happened, your IP address, the city and country Cloudflare places that address in, and your browser’s user agent, which names the browser and its system. They’re deleted when that sign-in ends: when you sign out, or about a week after you last use it. For each DuoTyping app you sign in, we keep which app it is (Mac, Windows, Chrome or the web); the device’s name, which is the computer’s name the Mac or Windows app reports, or the browser and system its user agent names; the IP address of the browser you signed in with, and the city and country Cloudflare places that address in; and when you allowed it, until the account is deleted, and when it was last used, until 30 days after that. Sign-in & devices, in the web app, lists them and can sign any of them out.
• We also keep a list of every sign-in, in a browser or an app: when it happened, which app it was, if any, and the IP address of the browser you signed in with. It’s kept until the account is deleted, isn’t shown on any page, and comes with your export.
• Each time an app or the web app signs in to your account, we email you which one it was, the device’s name, its city and country and when, so you can spot a sign-in that wasn’t you. The email gives the time in your account’s time zone, which we take from your browser when you make the account and you can change on Sign-in & devices. It doesn’t give the IP address.
• account.duotyping.com and the web app at app.duotyping.com each keep you signed in with a cookie of their own, used for nothing else. While you sign in, account.duotyping.com also uses short-lived cookies that only finish that sign-in, such as the five-minute one that lets your browser offer a saved passkey as the page opens. Your browser also remembers, for that page alone, whether you last signed in with a passkey, Google or Apple, to mark it Last used; that isn’t sent to us. The web app likewise remembers which draft you last had open and whether you hid its side panels; it doesn’t send any of that to us either. Until you sign out, it also keeps the languages you last translated into, up to five, and saves the newest to your account as Translate’s default.
• To stop anyone guessing codes or flooding an inbox, the sign-in server also counts requests from each IP address, and to each email address in a scrambled form, for a few minutes.
• If you buy the paid plan, Creem sells it to you as the merchant of record and handles your payment details, such as your card, under its own privacy policy. Your card’s number and security code never reach DuoTyping, and DuoTyping never keeps them or the card’s expiry date. To open your checkout, DuoTyping gives Creem your account’s email address and its ID, so the purchase goes to your account.
• From Creem, DuoTyping keeps your subscription: Creem’s ID for it; your plan, whether it’s monthly or yearly, and the term it’s switching to, if you switch; its status, such as active, cancelled or awaiting a payment; when the plan started, when the period you paid for ends and whether it renews; and whether a payment was refunded or charged back. It’s deleted with your account.
• DuoTyping also keeps what Creem tells it of you as its customer: Creem’s ID for you, your email address, your name and your country and, if Creem gives them, your card’s brand and its last 4 digits.
• Every payment Creem reports for your plan, whether a charge, a refund or a chargeback, is kept in DuoTyping’s own records as its books, to check them against Creem’s and the bank’s: what it paid for and for which period, when it was made, its status, its price, discount, tax and total in its currency, how much of it was refunded, the country it was taxed in and Creem’s IDs for it, for you and for your subscription, with, if Creem gives them, a business’s name and tax ID, a billing postcode, an invoice or receipt number, how it was paid and the card’s brand and last 4 digits. A dispute you raise with your bank is kept the same way. Everything Creem sends about a payment, a dispute or a change to your subscription is kept too, but only encrypted, with a key DuoTyping’s server can use only to lock, never to unlock.
• Payments and disputes are never deleted. When your account is deleted, they stay as DuoTyping’s books, no longer linked to your account, and what DuoTyping keeps of you as Creem’s customer stays too, but for your name and email address, which are erased: Creem’s IDs, your country and any card’s brand and last 4 digits are kept, as Creem still holds the sale. Export My Data includes your plan, every subscription the account has held and its payments, without Creem’s IDs, what Creem sent, or what Creem tells DuoTyping of you as its customer.
• A log of each change Creem reports is kept for 13 months, after the account is deleted too: what kind of change it was, when, and Creem’s ID for the subscription, with what Creem sent, encrypted as above, which can name your account and hold your email address, your name and the payment.
• When you press Agree and Continue to buy the paid plan, and when you turn its auto-renew back on or switch between monthly and yearly, DuoTyping keeps a record of your consent: what you agreed to, the price, the versions of the words beside the button and of the Terms of Use, when you agreed, and Creem’s IDs for the checkout and the subscription. It holds no email address, IP address or card details, and isn’t part of Export My Data. It’s kept for 3 years, or until a year after the subscription ends if that’s later, even once your account is deleted, as proof of what you agreed to.
• The account, its writing profiles, its dictionary and its drafts are stored with Cloudflare. They’re encrypted in transit and at rest, but not end to end, so our server can read what it stores. Drafts are encrypted once more before they’re stored, with a key kept apart from the database, so a copy of the database alone can’t read them.
• Writing profiles are kept until you delete them or the account is deleted. Drafts are kept until you delete them, then 30 days in Recently Deleted, or until the account is deleted. Delete All Drafts, on Privacy in the web app, deletes every draft at once, those in Recently Deleted too.
• Export My Data, on Privacy in the web app, downloads everything the account holds as one file, every draft included, those in Recently Deleted too.
• Delete Account, on the same page, signs every device and browser out at once and emails you the date the account will be deleted, 90 days later. Until then nothing in it is deleted, and signing in before that date lets you keep it. On that date we erase the account and everything in it, but for the paid plan’s payments and what DuoTyping keeps of you as Creem’s customer, which stay as above, and end the link at Apple if you used it. Checks DuoTyping kept while you were signed in aren’t erased: they stay, encrypted, no longer linked to you (see “Deleting it” above). Restorable backups, and logs that could link those checks to you again, expire within 30 days. Your devices keep their own settings either way.
• We don’t sell or share any of it, and we use it only to run and improve the account, DuoTyping Engine and the paid plan, to keep them secure, and to keep the paid plan’s books and check them against Creem’s and the bank’s.

This website

• It counts visits with Cloudflare Web Analytics, which sets no cookies, stores nothing on your device and keeps no IP address: we see how many people read which page, from which country and kind of device, and nothing that identifies you.
• It doesn’t use cookies. Once you try DuoTyping on the home page or send a message from the feedback page, your browser keeps the random number that counts them (see “Trying DuoTyping on this website”).
• Apart from that counter, and Cloudflare Turnstile once you start a try or send a message (see “Trying DuoTyping on this website”), it loads nothing from anyone else. Even its fonts come from duotyping.com.
• It’s hosted on Cloudflare, which, like any host, sees your IP address in order to deliver the page.
• The Download button downloads the app from download.duotyping.com, also on Cloudflare.

Changes

If any of this changes, this page changes first, with a new date at the top.

Questions

Write to support@duotyping.com about your data, or ask anything else through Send feedback.